PrintandPraise.com Privacy Policy

OCP is committed to protecting your privacy. The information contained herein will help you understand just how much personal information is (and is not) collected on our web site and how it is used.

PrintandPraise.com, a service of OCP, is the sole owner of the information collected on this site. PrintandPraise.com collects personally identifiable information from our users at several different points on our site.

Information Collection & Use

Registration

In order to save documents or access a subscription on PrintandPraise.com, you must first create a user account. During registration you are required to give contact information, including name and email address.

You have the option of providing preferences (such as music reprint license information and music resources owned). We encourage you to submit this information so we can give you a more personalized experience on our site.

Orders

If you purchase a subscription service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (name, email, and billing address) and financial information (credit card number, expiration date). We use this information for billing purposes and to process your order. If we have trouble processing an order, we will use this information to contact you.

Surveys

From time to time, we may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary; you therefore have a choice whether or not to disclose this information. The requested information may include contact information (such as name and address), and demographic information (such as zip code).

We use a third party service provider to conduct these surveys; that company is prohibited from using your personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a survey with other third parties unless we give you prior notice and choice.

Uses of Information

Worship Documents

PrintandPraise.com Worship Program allows you to compose and design a digital document using content and tools provided through the web site. Custom text, configurations and designs, and uploaded content remain the property of the user but are stored on the PrintandPraise.com servers. This information is not shared with other users and is generally inaccessible to our staff. The data in these files may be collected from time to time for aggregate usage reporting and security purposes.

Usage Reporting

Both PrintandPraise.com Worship Program and Song Print categorize and tabulate content based on their copyright holder, if any. This information is used to accurately report online usage to certain copyright holders.

Communications from the Site

Special Offers and Updates

We will occasionally send you information on products and services by means of an email newsletter, which is sent via CoolerEmail. Out of respect for your privacy, we present the option not to receive these types of communications. Please see “Choice and Opt-out” below.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Supplementation of Information

In order to provide certain services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources, such as subscription data from LicenSingOnline and subscription and resource data from OCP.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We do not link aggregate user data with personally identifiable information.

Personally Identifiable Information

PrintandPraise.com is a division of OCP. We do not share personally identifiable information with other parties.

Agents

We use a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

Choice/Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included at the bottom of each newsletter or communication, or by emailing us at support@printandpraise.com.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

From time to time, we use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate. This service helps us identify the applications (web browsers and installed software) as well as the hardware equipment employed by our users.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site.

We use both session ID cookies and persistent cookies. Session cookies make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. We set a persistent cookie to store your email address so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

Links to Other Sites

Content on PrintandPraise.com may contain links to other web sites that are not owned or controlled by PrintandPraise.com. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every site that collects personally identifiable information.

This privacy statement applies only to information collected by PrintandPraise.com.

Co-branded sites

PrintandPraise.com is one of several online services provided by OCP. Other OCP sites include ocp.org, spiritandsong.com, Liturgy.com and LicenSingOnline.org.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update or deactivate it by making the change on your account profile page or by emailing our Customer Support at support@printandpraise.com. You may also contact us by telephone at 1-800-548-8749.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our web site, you can email us at support@printandpraise.com.

Business Transitions

In the event PrintandPraise.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or postal mail of any such change in ownership or control of your personal information.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact our Customer Service representatives.

PrintandPraise.com
5536 NE Hassalo
Portland, OR 97213
1-800-548-8749
support@printandpraise.com